How wonderful of a person Trang is. I learned from my parents how to be thankful.
I just wanted you to know that Trang helped me with my wife. She communicated with me and Kaiser. My wife needed care. Everything from the aide to the nurse to Trang to the caregiver that we found was excellent. Everyone was excellent. Trang explained we will all try to do the best we can to meet the needs of your wife. Trang explained to me what options we had and what we cannot do with the budget because sometimes you cannot do certain things due to the budget. The communication from Trang to Kaiser to social services and back to me was excellent. Trang said all we try to do the best we can to support you.
Trang is the kind of employee that says something and means it. When it comes to people looking for help, people like Trang step up to the plate. We need her because we are not knowledgeable when it comes to care. When you need something like care, there is nothing I can do. You helped me and it helped my wife. I love my wife and it helped my whole family. When it comes from the heart you don’t have to find the words because it comes from the heart.
Dennis C.